|
|
Tech Support
(free) solves installation or setup problems. If your
software doesn't install or run properly, please call tech support
at 888-959-2016 (toll free).
Training, in contrast, teaches you
how to operate your software. Some training resources are
free, and some carry a nominal fee. |
| * |
via Internet |
A perennial favorite. The training specialist demonstrates and
explains all features and functions of The Administrative
Observer. Customized to your needs and typically lasting three hours, plenty of time is reserved for hands-on practice.
The
Format & Content
page has more detail. Internet training minimizes your expense by
eliminating travel costs! |
| |
|
|
| * |
Onsite |
Similar in form and content to the internet
training, but done at your site and lasting a full day.
Typically includes consultation addressing
such topics as template development, inter-rater reliability,
and local school improvement goals. |
| |
|
|
| Self-directed resources (free) |
| * |
Manual |
A comprehensive resource for the independent
learner. The manual, complete with illustrations and
screenshots, describes & explains all program features.
Access the manual from the HELP dropdown on the menu bar. |
| |
|
|
| * |
Tutorials |
A library of narrated screencasts illustrates
basic program operation. Each screencast develops one
particular concept and lasts four to six minutes. Access
the library of quickstart tutorial screencasts from the HELP dropdown on
the menu bar. |
|
